• No products in the list

Terms and Conditions

Our Mission

We are committed to supporting the merchandise
goals of both corporate and non-corporate clients through a seamless
customer experience.



‘Buyer’ – the person or business named in the purchase order.

‘Seller’ – Connect Promotions

‘Goods’ – All items to be supplied and all work to be done by the Seller in the purchase order.

‘Purchase Order’ – the buyers purchase order which specifies that these conditions apply to it.

‘The Contract’ – the arrangement between buyer and seller comprising, these conditions and any other documents agreed between the Buyer & Seller.


(A) All sales are on the terms and conditions unless varied in writing and agreed by both parties.

(B) No order submitted by the Buyer shall be deemed to be accepted unless and until confirmed in writing, by e-mail or by fax to the Seller. The Buyer is responsible for ensuring the accuracy of the terms of any order.

(C) Connect Promotions cannot guarantee that the goods will be exactly the same as previously supplied. Samples are available on request to check size, materials etc.


Failure by the Seller at any time to enforce any of the provisions of these general conditions shall not be construed as waiver by Connect Promotions of such provisions or in any way effect the validity of these general conditions.


All prices shall be as quotation current at the date of dispatch and all prices are exclusive of VAT. All prices are subject to increases without notice owing to circumstances beyond Connect Promotions control.

All prices are exclusive of postage, carriage and packing. Charges for these items are available on request.

All block, dies and screens required for printing will incur additional costs.

All artwork including reduction, enlargements and touching up will be chargeable. All additional works will be charged at the rate quoted on the face of this offer and will be subject to VAT.


Printed goods may be subject to 10% over or under run and will be charged pro rata.

Retention of Title

The title to the goods does not pass to the buyer until payment is made in full to Connect Promotions.


(A) The Buyer shall be responsible for the goods being suitable in every way for the purpose for which they are intended to use them and no warranty, condition or representation is given by Connect Promotions as to the fitness of any goods for any particular purpose.

(B) Any dates quoted for delivery are approximate only and the Seller will not be liable for any delay however caused. Time for delivery shall not be of the essence unless agreed in writing by the Seller. If the Buyer fails to take delivery i.e storage, charges will be incurred.

(C) Any liability of Connect Promotions to the purchaser shall be limited in total to the price of the goods.

(D) In the event of incorrect or faulty goods supplied, credit will be given if the faulty goods are returned.

(E) Risk of damage to or loss of any goods ordered shall pass to the Buyer at the time of delivery or the time the Seller offers delivery, if the Buyer does not accept delivery.


Samples can be sent if requested and are charged for unless returned within 14 days in the condition received.

Terms of Payment

Part orders will be invoiced upon dispatch and should be paid for within 30 days.

Time of payment shall be of the essence and if any amount shall not be paid on the due date the Purchaser shall pay to Connect Promotions demand interest thereon at an annual rate of 5% above AIB’s base lending rate, such interest to accrue from day to day and run after as well as before any judgment, in accordance with the late payment of commercial debt regulations.

Claims and Acceptance

(A) The Buyer shall inspect all goods immediately upon delivery and shall within two days from delivery notify Connect Promotions of any matter or thing by reason of which they may allege that the goods are not in accordance with the contract. If the Buyer shall fail to give such notice within such period it shall conclusively be determined that the goods are as to quality, number, weight, volume and in all respects in accordance with the contract and that the Buyers have accepted them. The Buyers shall have no right to reject the goods, but shall be bound to pay for the same accordingly.

(B) Non delivery by any carrier must be notified to Connect Promotions in writing within 4 days.

(C) Any liability of Connect Promotions to the purchaser shall be limited in total to the price of the goods.


A charge may be made for all cancelled orders up to and including 100% of the order valued depending on work done.


Unless specified to the Buyer, printing colour, size and position will be at our discretion even on repeat orders. Where pantone colour matches are requested, a 100% match cannot be guaranteed, the reproduction of artwork will be to normal industry standards. We reserve the right to use your logo or advertisement in our brochures unless otherwise instructed in writing.

Repeat Orders

The onus is on the Customer to ensure the Supplier has all the correct details from previous orders.

Product Specification

We reserve the right to alter design, material and product specification of any product without notice.

Force Majeure

Connect Promotions will not be held responsible for failure or delay in carrying out our obligations under the contract arising out of any cause outside our reasonable control or by inability to procure materials or articles except at higher prices due to any cause and in such circumstances we shall be entitled by notice to terminate the contract in whole or part without incurring any liability whatsoever to you.

Governing Law

These conditions shall be construed and shall take effect in all respects in accordance with Irish Law .