Frequently Asked Questions

We’re able to use our industry experience and worldwide network of suppliers to source almost any types of promotional product, simply call our friendly sales team and we’ll do the searching for you.

Yes, this is a popular service. Ask to see samples of promotional products and clothing that we have designed. These include staff uniforms, conference bags, diaries, conference planners, leisurewear and much more. If you know exactly what you are looking for, then we will work to your brief and guidelines. If you’re at the ‘ideas’ stage, let us help you with inspiration and practical guidance.

Most items are available in an excellent selection of colours and of course the branding of the product can nearly always be pantone matched to your exact corporate colours.

How a product is branded depends on what the product is made of, and it’s purpose. For example, glassware and metal products are usually engraved. Products with a high fabric content – laptop bags, conference carriers, T-shirts, hats and clothing are usually screen printed or embroidered. Conference Folders, organisers, diaries and CD holders, in man-made materials or leather, can be foil blocked, printed or embossed. In our catalogue, by each product you will see the recommended branding and how many colours are included in the price. For example, most pens are priced as being printed, one colour. We can quote your prices for full colour, and will always look at your corporate colours.

Yes, in most circumstances against a confirmed order. However, please discuss this with us as all suppliers make a fixed charge for a pre-production sample.

On average 15 working days for most of our standard promotional product range. Bespoke items from the Far East take up to twelve weeks from design approval to receiving the order. Tell us your requirements and we will give you an accurate delivery date.